Δευτέρα 7 Μαρτίου 2011

Dealing with people,

Remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bustling with prejudices and motivated by pride and vanity.
Therefore
Don't dictate -- inspire
Don't direct -- win people to your way of thinking
Begin with praise and honest appreciation
Build morale and earn loyalty
Ask questions instead of giving direct orders
Give the other person a fine reputation to live to

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